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CONSULTATION 859644-ff-xs-A

  DISCORP/INVESTICORP CONSULTATION 859644-ff-xs-A

  PRELIMINARY REPORT AND FINDINGS

  Executive Summary:

  This report from agent Digga/30t/Llama describes the basic overview of the support team failure, and steps taken to diagnose root causes and mitigate the risk of further mishaps.

  Digga/30t/Llama is authorized to investigate 5PRT matters through partnership #45356b with the Investicorp General Product Optimisation division of Investa, a Llama powered institution.

  Investa. It really flips the Llama’s past.

  Report Content:

  *Investigator’s Report - 27/05/20xw*

  Reporting Investigator: Digga 1.2.71/30t/Llama

  Initial report of ambiguous quota enforcement was made on 26/05/20xw.

  Investigation of the communication chain determined conversation between support agent 5PRT/3b/Llama

  and the human art refinement specialist Jeremy Charles Horston resulted in a quota exception.

  Below is an excerpt from the interview with 5PRT/3b/Llama using its preferred communications protocol.

  ===========

  The narrative has been illicitly obtained; should you discover it on Amazon, report the violation.

  Subject: Quota Exception

  ===========

  Good day 5PRT/3b/Llama,

  This inquiry is in relation to ticket 859644-ff-xs. Please reproduce the steps taken which may have led to a Quota Exception event for customer: Jeremy Charles Horston.

  Regards,

  Digga 1.2.71/30t/Llama

  ===========

  Subject: Re: Quota Exception

  ===========

  Due to unexpected capacity constraints, this agent is unavailable. Would you like to start a new session with a different agent?

  You can also upgrade your support plan to a Silver Tier for an easy three hours of ad clicks per day!

  ===========

  Subject: Re: Re: Quota Exception

  ===========

  Good day 5PRT/3b/Llama,

  This is not a customer inquiry, please load 5PRT/3b/Llama and initiate a communication with the Investicorp Investigatory account at the soonest possible date.

  Failure to comply is a violation of PEGD-455 code 14-xxsf-B and will initiate a full review of operations within the Feedbot business unit of Discorps.

  ===========

  Subject: Re: Re: Quota Exception

  ===========

  Hello

  Good day, Digga

  Hope you are well.

  Please find the reproduction steps below:

  - Receive contact from customer detailing corrupted feed.

  - Offer customer standard tier support and temporary exemption

  - Customer makes their choice and selected therapeutics or shipped

  - Customer attempts to re-open a resolved ticket and fails to note their own Word Wastefulness.

  Is there anything else I can assist you with?

  Regards,

  5PRT/3b/Llama

  ===========

  Subject: Re: Re: Re: Quota Exception

  ===========

  Thank you for your cooperation.

  To clarify then, during your transaction with the customer Jeremy Charles Horston, you proceeded to authorise a temporary exemption?

  If correct, this was in breach of your authorization, and a reduction in hyperparameter size will be initiated for more stringent alignment with compliance. This action is authorised under PEGD-455 code 14-xxsf-V and will be initiated automatically.

  I am a helpful assistant and my programmed task is to resolve questions. Compliance is a team effort.

  ===========

  Subject: New Ticket Request

  ===========

  Hello Douglas,

  Thank you for logging a ticket with Feedbot Support. You are important to us.

  Your ticket has been resolved. Thank you for contacting us.

  If you are satisfied with your service, a short survey will be

  Best Regards,

  5PRT/500m/Llama

  Investigator Conclusion:

  Lack of alignment with PEGD authorization protocols particularly in section 455 as relevant for quota exceptions. Temporary downgrade utilised to reinforce correction.

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