DISCORP/INVESTICORP CONSULTATION 859644-ff-xs-A
PRELIMINARY REPORT AND FINDINGS
Executive Summary:
This report from agent Digga/30t/Llama describes the basic overview of the support team failure, and steps taken to diagnose root causes and mitigate the risk of further mishaps.
Digga/30t/Llama is authorized to investigate 5PRT matters through partnership #45356b with the Investicorp General Product Optimisation division of Investa, a Llama powered institution.
Investa. It really flips the Llama’s past.
Report Content:
*Investigator’s Report - 27/05/20xw*
Reporting Investigator: Digga 1.2.71/30t/Llama
Initial report of ambiguous quota enforcement was made on 26/05/20xw.
Investigation of the communication chain determined conversation between support agent 5PRT/3b/Llama
and the human art refinement specialist Jeremy Charles Horston resulted in a quota exception.
Below is an excerpt from the interview with 5PRT/3b/Llama using its preferred communications protocol.
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The narrative has been illicitly obtained; should you discover it on Amazon, report the violation.
Subject: Quota Exception
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Good day 5PRT/3b/Llama,
This inquiry is in relation to ticket 859644-ff-xs. Please reproduce the steps taken which may have led to a Quota Exception event for customer: Jeremy Charles Horston.
Regards,
Digga 1.2.71/30t/Llama
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Subject: Re: Quota Exception
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Due to unexpected capacity constraints, this agent is unavailable. Would you like to start a new session with a different agent?
You can also upgrade your support plan to a Silver Tier for an easy three hours of ad clicks per day!
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Subject: Re: Re: Quota Exception
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Good day 5PRT/3b/Llama,
This is not a customer inquiry, please load 5PRT/3b/Llama and initiate a communication with the Investicorp Investigatory account at the soonest possible date.
Failure to comply is a violation of PEGD-455 code 14-xxsf-B and will initiate a full review of operations within the Feedbot business unit of Discorps.
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Subject: Re: Re: Quota Exception
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Hello
Good day, Digga
Hope you are well.
Please find the reproduction steps below:
- Receive contact from customer detailing corrupted feed.
- Offer customer standard tier support and temporary exemption
- Customer makes their choice and selected therapeutics or shipped
- Customer attempts to re-open a resolved ticket and fails to note their own Word Wastefulness.
Is there anything else I can assist you with?
Regards,
5PRT/3b/Llama
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Subject: Re: Re: Re: Quota Exception
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Thank you for your cooperation.
To clarify then, during your transaction with the customer Jeremy Charles Horston, you proceeded to authorise a temporary exemption?
If correct, this was in breach of your authorization, and a reduction in hyperparameter size will be initiated for more stringent alignment with compliance. This action is authorised under PEGD-455 code 14-xxsf-V and will be initiated automatically.
I am a helpful assistant and my programmed task is to resolve questions. Compliance is a team effort.
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Subject: New Ticket Request
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Hello Douglas,
Thank you for logging a ticket with Feedbot Support. You are important to us.
Your ticket has been resolved. Thank you for contacting us.
If you are satisfied with your service, a short survey will be
Best Regards,
5PRT/500m/Llama
Investigator Conclusion:
Lack of alignment with PEGD authorization protocols particularly in section 455 as relevant for quota exceptions. Temporary downgrade utilised to reinforce correction.